Commercial Collections Assessment


Commercial Collections Assessment

Skills Assessment

The Commercial Collections assessment focuses on Collection Terms, Commercial Collection Rules, Legal Issues, and Communication appropriate for an individual with at least 1 year of collection experience. Questions are a combination of scenarios a collector would encounter on a daily basis and terms pertaining to commercial collections.

Assessments for Call Center Collections, Financial Math, and Financial Spelling are also available.


What Am I Buying?
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How does it work?
Total Questions 36
Question Types Multiple Choice
Competencies Tested Communication
Collection Terms
Commercial Collections Rules
Legal Issues
Tasks Tested Knowing When to Call on an Account
Proper Understanding of Frequently Used Terms
Contacting Proper Personnel
Reaching Appropriate Department
Approach to Collections
Collection Process
What Third Party May Be of Assistance
Definition of Commercial Collections
Personal Guarantee
Appropriate Term for Someone Who Owes Money
Skip Tracing
Net 30
On Service or Credit Hold
Receivables or Aging Reports
Receiving Post-Dated Checks
Utilizing a Third Party
Collecting Information from the Debtor
Rates for Late Charges
Required Certification for Commercial Collectors
Receiving Checks
Commercial Collector Representation
Judgment and Interest
Knowledge of Who Should Handle Collection Files
Chapter 7 Bankruptcy
Secured Debt
Chapter 11 Bankruptcy
Debtor Failure to Appear
Freezing a Bank Account
Execution of a Judgment
Sole Proprietor Responsibility
Knowing the Responsible Parties