Administrative

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The Business Writing assessment aims at assessing the skill level of the test taker in brainstorming, proper grammar, organization skills, as well as vocabulary. The Business Writing test is best employed in conjunction with one of the Writing Samples Scenarios which provide the test taker the o...
This Computer Literacy - Basic assessment is designed to measure the skills of a person familiar with some of the technical aspects of computer knowledge as well as knowledge generally known by users that covers terminology and practices associated with basic computer use. This test is ideal for ...
Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of the data entry sessi...
The Analytical Skills test focuses on evaluating the cognitive skills that are traditionally considered analytical. Such skills include determining the next in a sequence, identifying differences, drawing comparisons, visualizing written cues, as well as delineating between linear relations. Ass...
The Medical Terminology - General test consists of questions designed to measure knowledge of general medical terms and vocabulary. This test is appropriate for medical office personnel and assistants who need to be able to understand general medical terminology. Assessments are also available f...
This Human Resources Basics test assesses a candidate's ability to understand and implement various HR practices and processes. This assessment specifically administers questions that focus on the legalities within recruitment, benefit administration, employee discipline, compensation, record kee...
The Clerical Proofreading test aims at assessing the skill level of the test taker in identifying errors in text, tables and lists. The errors included are those of transference (made when transferring data from one site to another), grammatical errors, errors of calculation (made when compiling ...
The Following Written Instructions test aims at determining the skill level of the test taker in reading, assessing, and applying written instructions to clerical tasks. The test focuses on tasks between filing, organization, order of action (prioritizing), and compilation of information (documen...
The Corrective Proofreading - Reply Letter test presents test takers with a text passage that contains spelling, grammar and punctuation errors. This test measures a person's ability to recognize and correct the errors within the text passage. This test is appropriate to administer to anyone whos...
Customer Service Skills Survey measures the test taker's understanding of and attitude about customer service practices. This survey is designed to measure the customer service aptitude of any customer service representative and may be administered to those who deal with internal or external cust...
The Matching - Alphanumeric test aims at assessing the test taker's visual accuracy in determining whether a set of letter/numerical combinations, some including symbols, are the same or different. This test is appropriate to administer to those people who will be working with numbers, codes, an...
The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. 
The Matching - Numeric test aims at assessing the test takers visual accuracy in determining whether a set of numbers, some including symbols, are the same or different. This test is appropriate to administer to those people who will be working with numbers, codes and money on the job, as it dis...
Data Entry 10 Key test measures the speed and accuracy of the test taker to type information into a simulation of a spreadsheet. The session consists of entering a series of numbers. The results report of this test indicates the speed, in keystrokes per hour, and accuracy of the data entry sessio...
The Performance Indicator Assessment: Engagement, Teamwork measures whether the test taker is consistently involved during the job in a physically, cognitively, and/or emotionally active manner; and/or propensity to be cooperative and want to work with others in the workplace. This assessment can...
This test, entitled Listening Skills [audio], will assess the test taker's ability to listen attentively, infer meaning, and translate into course of action. It employs audio-based office simulations that call on the test taker's attention to detail and problem solving skills. Tests for Basic Of...
The Logical Reasoning - Decision Making assessment measure's the test taker's approach to making decisions and their ability to use factual information and ethical dilemmas to determine the best course of action for each scenario. 
The Canadian Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of the dat...
The Basic Office Skills test measures basic math and verbal skills. Topics include Basic Math (adding numbers, subtracting fractions), Business Math (business related word problems), Filing Skills (recognizing alphabetical order), Grammar, and Spelling. This test is designed for job candidates wh...
The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. 
This bookkeeping test will assess a test taker's knowledge of day-to-day transactions that a bookkeeper will come across. It covers a range of topics, such as debits and credits, business transactions, and basic accounting knowledge. This assessment was created to test the knowledge of an individ...
The Spanish-English Bilingual test aims at assessing the test taker's ability to read English and Spanish and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented. Tests for Call Center Spanish-Engl...
The Office Grammar and Spelling Skills test measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully. Tests for Office Filing Skills and Off...
The SAS 9 - Data Analyst assessment measures understanding of the structure and design of SAS programming, data sets, and basic reporting. This test will reflect the taker's ability to access and manage SAS data, and summarize the data. The focus encompasses fundamental concepts and broad use of ...
The Matching - Passage test assesses an applicant's attention to detail and the ability to decipher and match elements between two passages. Assessments for Comparison Skills, Coding, and Counting are also available. 
The Teamwork Indicator Assessment focuses on the test taker's propensity to be cooperative and want to work with others in the workplace. This assessment can be used across industries. 
The Retention Indicator Assessment focuses on the test taker's likelihood to stay with an organization. This assessment can be used across industries. Please note that this assessment contains biodata and may not be appropriate for use in all markets/countries. Biodata contains self-report quest...
The Recruiting Fundamentals test is designed to evaluate a person's basic ability to source for, identify, evaluate, interview, negotiate with, and ultimately hire qualified candidates for a given position. The test covers eight general subject areas, providing a variety of questions in each acr...
The Numeric Proofreading test is structured as a spreadsheet containing numeric data to which questions are aimed. Such skills tested include, but are not limited to, identifying numeric data errors, correlating numeric data with alpha-numeric data, verifying accuracy and making corrections, as w...
This test on Human Resources Benefits knowledge is appropriate for individuals that have at least a full year of experience. This assessment covers a variety of topics including payroll, labor and compensation issues, leaves with/without pay, employment laws and acts, and Medicare/Social Security...
Data Entry 10 Key with Decimals test measures the speed and accuracy of the test taker to type information into a simulation of a spreadsheet. The session consists of entering a series of numbers. The results report of this test indicates the speed, in keystrokes per hour, and accuracy of the dat...
The Performance Indicator Assessment: CS, Engagement, Teamwork measures whether the test taker will engage in behaviors that enhance a customer's experience and satisfaction; is consistently involved during the job in a physically, cognitively, and/or emotionally active manner; and/or propensity ...
The Customer Service Indicator Assessment focuses on whether the test taker will engage in behaviors that enhance a customer's experience and satisfaction. This assessment can be used across industries. 
The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. 
This test, entitled Retention, aims at assessing the ability to retain information to which they have been exposed for very little time. Along with this aspect, the test contains a brief reading retention section. This test is appropriate to administer to those that will be required to retain ...
The Office Telephone Etiquette measures general use of the telephone for most organizations. The focus of this assessment is on evaluating a test taker's communication skills along with their ability to recognize proper telephone etiquette and the best way to handle calls. Assessments for Call C...
The English as a Second Language test aims at assessing the skill level of the test taker in employing English for communication. Such topics addressed include conversational English, subject/verb agreement, homonyms, and acronyms. Tests for Call Center: Listening Skills and Reading Comprehensio...
This Cash Handling test is designed to access a test taker's ability to recognize the various bills and coins of U.S. currency, to add and subtract using bills and coins, and to accurately make change. With this in mind, the assessment presents questions that focus primarily on using the least am...
The Basic Reading Comprehension test examines the test taker's ability to draw important information from written material. Test takers are asked to read text passages and answer questions, identify words based on how they are used in a sentence, and determine whether a statement is a fact or an ...
Assessment that gauges an individual's primary environmental, interpersonal, and intrapersonal needs to assist with onboarding and employee/team development. Used across positions and industries. 
Selector focused on administrative roles. 
The Legal Typing test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. A score of 0 on the Raw Words per Minu...
This test is designed to assess the skill level of a Project Manager. Most of the questions are oriented toward generic project management. The test includes question of advanced level such as a Project Management Professional (PMP), an intermediate level such as a person with some PMP training, ...
Project Management is the collective set of tasks and skills used to successfully initiate, control, and complete a unique, one-time work effort. This test aims to cover the full range of project manager competencies as defined by the Project Management Institute in the PMBOK. This test is target...
The Office Reasoning Sample - Project Time Management scenario aims to display the test taker's ability to organize a daily schedule in relation to a long-term project. They will need to make decisions in scheduling their day by balancing their daily commitments with a larger team project that is...
The Logical Reasoning - Drawing Conclusions assessments presents a series of statements or a passage in which the test taker must make the most logical conclusion based on what has been presented. 
The greatest commodity any company has is the people it employs and the customers it serves. Hiring the right people to do the job is the first battle in the war of competition. The first step in retaining and motivating employees is to develop a well thought-out, preferably, recruitment strategy...
This test will cover Healthcare Terminology, Eligibility Criteria & Guidelines, Products & Benefit Usage, Premium, Billing Adjustments & Discrepancies. This test is best suited to be administered to: Eligibility Consultants, Benefit Consultants, Billing/Premium Consultants, HR Genera...
The Canadian Office Grammar and Spelling Skills test measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully. Tests for Office Filing Skill...
The Call Center Spanish-English Bilingual test is an audio based test that aims as assessing the ability of the test taker to move between Spanish and English. The test contains questions based on conversational discourse, appropriate responses, and basic numeric understanding. This test is appro...