Sales Concepts Assessment


Sales Concepts Assessment

Skills Assessment

The Sales Concepts assessment was created to assess the skill level of a sales representative. It can be used in any sales industry as it covers the basic skills needed to be successful in sales. This test includes such topical areas as; Rapport Building, Opening, Probing, Supporting, Objections, and Closing.

Tests are also available for Call Center Inbound Sales Skills and Marketing Fundamentals.


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How does it work?
Total Questions 38
Question Types Multiple Choice
Competencies Tested Rapport
Tasks Tested Customer Relations
Selling the Product - Closing the Sale
Customer Focus - Group
Customer Focus
Customer Relations - Time Management
Customer Relations - Comfort
Customer Relations - Meetings
Customer Finance - Why Buy
Selling the Product - Product Demonstration
Customer Focus - Preparation
Customer Focus - Understanding the Company
Selling the Product
Customer Focus - Information Gathering
Selling the Product - Recommendation
Selling the Product - During the Sale
Overcoming Customer Objections