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The Business Writing assessment aims at assessing the skill level of the test taker in brainstorming, proper grammar, organization skills, as well as vocabulary.
The Business Writing test is best employed in conjunction with one of the Writing Samples Scenarios which provide the test taker the o...
This test for BusinessObjects 5 - Client measures the test taker's understanding of BusinessObjects Fundamentals. Questions are based on the workshop information provided by Business Objects. Topical areas include Activating BusinessObjects, Report Building, Conditions, Data Synchronization, Pres...
The BusinessObjects 5 - Designers test has been designed to assess the user's knowledge of the BusinessObjects Designer application. It covers the following categories: Introduction to Designer, Setting Parameters, Populating the Structure with Tables, Joins,Creating and Testing Classes and Objec...
This test has been designed to evaluate the fundamental understanding and familiarity of the test taker with BusinessObjects XI Release 2 at different levels. The assessment covers the fundamentals of BusinessObjects XI Release 2 as well as more advanced concepts for BusinessObjects Developers. S...
C is a high-level programming language developed by Dennis Ritchie and Brian Kernighan at Bell Labs in 1973. C is a particularly popular language for personal computer programmers because it is relatively small and it requires less memory than other languages. It is also portable (platform indepe...
This C++ Programming test is designed to assess a test taker's knowledge and understanding of core C++ concepts. The assessment focuses on a number of topics including the evaluation of C++ syntax and code, program structure, C++ operators and keywords, and C++ object-oriented programming. This a...
We're still adding assessment details. Please contact us if you'd like more information.
This test for 911 Operators focuses almost entirely on "Necessary Case Scenarios"--those situations that demand but one acceptable response to a particular situation. The test is broken down into subject areas in order to efficiently address the various aspects of a 911 operator's duties. The sub...
The Call Center Advanced Spelling [audio] Test requires the test taker to listen to commonly misspelled words and spell the word correctly.
Tests for Call Center U.S. State Abbreviations as well as Call Center U.S. Cities Spelling are also available.
The Call Center Basic Spelling test requires the test taker to listen to commonly misspelled basic words and type them correctly.
Tests for Call Center Advanced Spelling, Call Center Math as well as Call Center U.S. Cities Spelling are also available.
We're still adding assessment details. Please contact us if you'd like more information.
This test for Call Center Consumer Collections is aimed at determining whether the test taker has the knowledge and skills needed to function in a collections call center environment. Among the topical areas covered are: FDCPA (Fair Debt Collection Practices Act), Bankruptcy, Mathematical skills,...
The Call Center Customer Service Scenario [audio] test aims to assess whether the test taker can determine the most appropriate response to a myriad of basic call center situations. These situations are mainly customer service driven but there are also questions about creating effective call cent...
The Call Center Customer Service Scenario test aims to assess whether the test taker can determine the most appropriate response to a myriad of basic call center situations. These situations are mainly customer service driven but there are also questions about creating effective call center envir...
This test for Call Center Customer Service Survey is designed to measure customer service orientation, knowledge of preferred customer service behaviors, and customer service practices as they pertain to the call center environment.
Most questions have a best and second best answer, scoring 2 an...
The Call Center Data Entry [audio] test measures the speed and accuracy of the test taker in conducting data entry in conjunction with information delivered audibly. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed...
The Call Center Environment [audio] measures the test taker's ability to process orders using call center software. Such skills include the ability to navigate call center software, order entry speed, order entry accuracy, the ability to answer caller questions and the ability to problem solve. T...
The Call Center German-English Bilingual test aims at assessing the test taker's ability to read English and German and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented.
Tests for Call Center Li...
A candidate who successfully completes this test will have demonstrated a well-versed knowledge of call center sales, service, operations, and procedures. Questions are based on situations and issues often encountered in call center environments. The test contains questions that range from basic ...
The Call Center Italian-English Bilingual test aims at assessing the test taker's ability to read English and Italian and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented.
Tests for Call Center ...